About KSL


From can fix your broken printer and make it run like new or design an economical maintenance program to proactively keep all your printers running day in and day out...and everything in between. Our certified technical professionals will keep all your printers running smoothly, reduce your downtime, and keep copies sharp and clear...so you can focus on more important things.

KSL is your service department. We understand the quality and performance of your printers is mandatory to keep your clients...both internally and externally... satisfied. No matter which HP LaserJet printer or Xerox/Tektronix desktop color printer you have, we can keep it running and extend it's useful life...and most of all, keep the end users off your back.

Our philosophy of PROactive Preventative Maintenance (PM) will keep your company printing smoothly instead of the chaos that results when quality and performance fails. With printers, an ounce of prevention is really worth a pound of performance…if the prevention is done right by a certified engineer. Simply blowing the dust out of a machine is not what we consider a PMM. In the event of breakdown, we respond quickly according to the criticality of the situation.

Bob MartellOur Team:

Bob Martell heads up our service and estimating department. Bob understands clients want value, support and responsiveness. Always available, he insures projects are done on time and emergencies are handled promptly. Bob is a seasoned pro when it comes to assessing the needs of both large and small organizations and getting the job done right. A 1969 graduate of Boston College, Bob owned and operated Martel Business Machines in Cambridge for over 30 years. service@kslsecurity.com

Ed Gallin

 

 

Ed Gallin is our general manager and sales professional. With 17 years at IBM and Xerox, he was well prepared to found Standard Business Systems in 1987, a Boston network consulting and printer repair organizations. Ed's passion is customer satisfaction and growing relationships. His mission is to provide maximum value so clients keep coming back. A 1969 University of Pittsburgh graduate, he is always ready to help. egallin@kslsecurity.com.

 

Contact KSL:
781-893-7926
service@kslprinters.com